Financial Assistance

Welcome to the Financial Assistance page of Hospital Excel. Please feel free to contact us if you have any other concern.

Explore your options for financial support

At Hospital Excel, we understand that medical costs can be a financial burden for some individuals, and we are committed to helping our patients access the healthcare they need. 

Our Financial Assistance program offers options and solutions for those facing economic difficulties, including guidance for major and minor medical insurance claims, as well as strategic alliances and agreements that apply within Excel Hospital which can help with medical bills. Below, you will find important information that will help you understand and apply for our financial assistance.

What is Financial Assistance?

Our Financial Assistance program aims to provide patients with information regarding insurance, agreements and alliances, as well as referrals to Third-Party Administrators which can help with your payment methods. We offer a variety of options and programs designed to meet the individual needs of each patient. Our goal is to ensure that patients have accurate and readily available information at all times and to effectively support them.

How can I apply for Financial Assistance?

Applying for our Financial Assistance is a straightforward process. You can apply for financial assistance in person at our hospital's Patient Follow-up Department. We are here to assist you at every step of the process and answer all your questions.

Privacy Protection

We understand the importance of privacy and the confidentiality of personal information. We are committed to protecting your data and complying with all relevant privacy regulations. You can rest assured that all information provided during the Financial Assistance application process will be treated with the highest level of confidentiality.

If you need more information or have specific questions about our Financial Assistance, our team is here to assist you. You can contact our Patient Follow-up Department by calling the contact number +1(619) 565-2535 ext 3016 or by emailing us at We are dedicated to providing you with the necessary support and finding financial solutions that meet your needs. 

At Excel Hospital, we believe that everyone deserves access to quality healthcare. Our Financial Assistance program is designed to help you overcome any financial obstacles and receive the medical care you need. We are here to support you on your journey to better health.

Hospital Excel in Tijuana, Mexico


Av. Paseo de los Heroes #2507, Zona Río, C.P. 22010 Tijuana BC

Hours of Operation:

Monday to Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM- 6:00 PM

We're here to help you​